At Tirangaa Co, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website https://tirangaa-co.online (referred to as the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect both personal and non-personal information from users in a variety of ways to provide and improve our services.
a. Personal Information
Personal information refers to any information that can be used to identify you, such as:
- Full name
- Email address
- Contact number
- Billing and shipping address (if applicable)
- Payment details (processed securely via third-party providers)
- Any other information voluntarily provided through forms, registrations, or support requests
b. Non-Personal Information
We may also collect non-personal information, including:
- Browser type and version
- Operating system
- IP address
- Device type
- Date and time of access
- Pages visited and time spent on each page
- Referring website
This information is used for analytics and improving the performance and usability of the Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To operate and maintain the Site
- To provide services, features, and customer support
- To personalize your experience
- To improve our website content and functionality
- To process payments and fulfill orders (if applicable)
- To communicate with you, including sending updates, newsletters, and promotional offers
- To detect, prevent, and address security or technical issues
- To comply with legal obligations
3. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience. A cookie is a small file placed on your device that helps us analyze web traffic and understand how visitors use our website.
Types of Cookies We Use:
- Essential Cookies: Necessary for basic site functionality
- Performance Cookies: Help us analyze website traffic
- Functional Cookies: Remember preferences and settings
- Advertising Cookies: May be used by third-party services to deliver ads relevant to you
You can manage or disable cookies through your browser settings, although some features of the Site may not function properly if cookies are disabled.
4. Third-Party Services
We may use third-party tools and services (such as analytics platforms, payment processors, and advertising partners) that may collect information on our behalf. These third parties have their own privacy policies and are responsible for the data they collect and process.
Examples of third-party services may include:
- Google Analytics
- Payment gateways (e.g., Razorpay, PayPal, Stripe)
- Email marketing platforms
- Advertising networks (e.g., Google Ads, Facebook Ads)
We recommend that you review the privacy policies of these third parties.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to others. However, we may share your data with third parties under the following circumstances:
- With service providers who assist in operating our Site or conducting our business
- With legal authorities, when required to comply with legal obligations, enforce our terms, or protect our rights
- In business transfers, such as a merger, acquisition, or sale of assets, where user data may be part of the transferred assets
- With your consent, where you have explicitly agreed to share information
6. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption
- Restricted access to personal information
- Regular security assessments and updates
- Safe payment processing via trusted third parties
Despite our efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights and Choices
You have certain rights regarding your personal data, including:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correct: You can update or correct your information by contacting us.
- Right to Delete: You can request the deletion of your personal data, subject to legal requirements.
- Right to Withdraw Consent: You may opt out of marketing communications at any time.
To exercise any of these rights, please contact us at [insert your contact email, e.g., support@tirangaa-co.online].
8. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Non-personal data may be retained for longer periods for analytics and historical research.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe that we may have collected data from a child, please contact us immediately, and we will take appropriate steps to remove the information.
10. International Users
If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India, where our servers and service providers are located. By using our services, you consent to this transfer and processing.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we will revise the “Effective Date” at the top of this policy. We encourage users to review this page regularly for any updates.